Call us: 0800 052 2440

ALWAYS FREE DELIVERY

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Call us: 0800 052 2440

FAQs

Your safety is our priority. 
For service updates and information about our contract-free deliveries please click here.

 

How can I buy Ringtons?

 

On the app

Place and pay for your order and we’ll deliver for free on your Ringtons day.

 

Via ringtonsapp.co.uk

Place and pay for your order and we’ll deliver for free on your Ringtons day.

 

The traditional doorstep delivery service

Sign up for a traditional doorstep delivery and buy straight from the basket. Find out more by clicking here

 

From ringtons.co.uk

Buy Ringtons online and choose your preferred delivery method. Go to the website by clicking here.

 

Do I have to be in to get a delivery?

When you order at the tap of our app or via ringtonsapp.co.uk you don’t have to be in to receive your order. You will need to let us know your preferred safe place (e.g. with neighbour or leave in porch).

 

How do I pay for my goods?

Via the Ringtons app and ringtonsapp.co.uk goods are pre-paid via the app website on the day the order is placed. A valid credit or debit card is needed to complete your order. 

 

Can I skip and edit my upcoming orders?

Yes, to skip upcoming orders, make any product changes, view the status of your deliveries, update personal details or change payment information, simply log-on to your online account here and click on 'Manage Subscription'. Here is a link to our how to videos that may be useful.

 

How do I make a return?

Please contact us via emailing app@ringtons.co.uk with your order ID number and full delivery address as well as the reason for your return. We will then organise to collect your delivery. Please note we cannot refund any product that has been opened

 

How is my data stored?

You can view our data policy here

 

Need more information?

Visit ringtons.co.uk FAQs by clicking here.

 If you have a question, comment or issue which hasn’t been answered by our FAQs please drop our App team an email app@ringtons.co.uk or call 0800 052 2440 

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